Privacy Policy

mademodo.com respects your privacy. We fully comply with applicable privacy laws, including the Australian Privacy Act. In this Privacy Policy, you can read what personal information we collect and how we store, protect, and use your personal information. You will also learn the purposes for which your personal information is used and with whom your data may be shared.

What does this Privacy Policy apply to?

This Privacy Policy applies to your use of the website www.mademodo.com (the “Website”) and any mobile applications (“Apps”) offered under the name mademodo.com, as well as all products and services we provide via our Website and/or Apps.

Personal Information

In this Privacy Policy, “personal information” means any information or data that could be used to identify you as an individual.

Your Consent

mademodo.com will not collect, use, or disclose your personal information without your consent where required by law. By using our Website or Apps, you agree to this Privacy Policy.

What personal information do we collect?

Your personal information may be collected in various ways, including when you:

  • visit our Website

  • register on our Website

  • place an order

  • subscribe to our newsletter

  • fill out a form

  • contact us

  • use our services

We may also process:

  • your IP address

  • transaction history

  • payment details

  • browser language

  • geolocation data (if you have given permission)

In addition, we may collect non-personal information when you interact with our Website. This may include:

  • browser type

  • device type

  • operating system

  • internet service provider

  • other technical connection information

How do we use your personal information?

We use your personal information for the following purposes:

  • To send you information and updates about your order using your email address

  • To send you information about topics that may interest you (you can unsubscribe at any time)

  • To tailor content based on your browser language, IP address, and location

  • To display relevant content based on your country

In cases of suspected fraud, we may share relevant personal information with appropriate authorities where required or permitted by law.

Who do we share your personal information with?

mademodo.com does not sell, trade, or rent your personal information to third parties.

Third-party service providers

To provide our services, we may share necessary information with trusted third parties. For example, we use third-party payment providers to process transactions. These providers are contractually obligated to use your information only for payment processing.

Aggregated (non-personal) data

We may share generic, aggregated, and anonymised data with business partners, trusted affiliates, and advertisers.

How do we protect your personal information?

We take appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption

  • secure access systems (passwords and authentication)

  • restricted access to personal data on a need-to-know basis

Cookies

We may use cookies to enhance your experience on our Website. A cookie is a small text file placed on your device that helps us recognise your browser.

You can adjust your browser settings to refuse cookies. Please note that some parts of the Website may not function properly without cookies.

Types of cookies we use:

Technical cookies
Essential for the operation of the Website and enable core functionality.

Analytical/statistical cookies
Used to collect visitor statistics and improve our Website and communications.

Tracking cookies
Used to monitor browsing and clicking behaviour to better understand user activity.

Third-party websites

Our Website may contain links to third-party websites or services. We do not control these external sites and are not responsible for their content or privacy practices. Your use of those websites is subject to their own terms and policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via our Website and/or email. You may be asked to review and accept the updated policy before continuing to use our services.

Your rights

You have the right to:

  • request that we no longer contact you

  • request access to the personal information we hold about you

  • request correction or deletion of your personal information

  • report misuse of your personal information

If you have any questions, concerns, or requests regarding your personal information, please contact us.

You may also review, update, or delete your personal information by logging into your account.