Shipping & Delivery
At mademodo.com, we focus on delivering your order as efficiently and transparently as possible.
Processing Time
All orders are processed within 24–48 hours on business days.
Once your order has been processed, you will receive a confirmation email with tracking details.
Delivery Times
Estimated delivery times after dispatch:
Australia: 4–7 business days
International: 5–10 business days
Delivery times may vary slightly depending on location and demand.
Tracking
As soon as your order is shipped, you will receive a tracking link via email.
Please allow 2–5 days for tracking updates to appear.
Customs & Import Fees
In some cases, international orders may be subject to customs duties or import taxes.
These charges are determined by local authorities and are the responsibility of the customer.
Most orders are delivered without additional fees.
Lost or Delayed Orders
If your order is delayed beyond the estimated timeframe:
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contact our support team
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we will investigate and assist immediately
If a parcel is confirmed lost, we will either resend your order or provide a refund.
Need Help?
For any shipping-related questions:
support@mademodo.com